At Olivia Bits, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or services.
By using our website, you agree to the terms of this policy.
1. Information We Collect
When you place an order or contact us, we may collect the following information:
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Name
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Contact details
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Shipping address
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Order-related information
We do not collect payment details as we only offer Cash on Delivery.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate order status and updates
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Provide customer support
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Improve our services and user experience
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Send promotional updates
We do not sell or share your personal information.
3. Data Protection
We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.
Access to customer data is limited to authorized personnel involved in order processing and support.
4. Cookies and Tracking
We may use basic cookies or tracking tools to enhance user experience, such as remembering your preferences or helping us understand website traffic patterns.
You can control or disable cookies through your browser settings.
5. Opt-Out Instructions
You have the right to opt out of receiving promotional messages from us. To opt out:
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Click the unsubscribe link at the bottom of our promotional emails, or
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Contact us directly and request to be removed from our marketing list.
Note: You will still receive essential notifications related to your orders or account activity.
6. Access and Updates
You may request access to your personal data, make corrections, or ask for deletion by contacting our support team. We will process your request promptly, subject to any legal obligations.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Last Updated date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at [email protected].